Matthew James were exceptional, we’d recommend them without hesitation. Having had our house on the market with another agent for 14 weeks, we switched to Matthew James and they found us a buyer within a fortnight – and negotiated a good price. Their post-sales support was outstanding, they were in touch with the whole chain and kept it moving forwards, providing regular updates. Their service is great value for money – we had considered going for an online agent, but I’m glad we didn’t.
Matthew James are the best estate agent I have ever used! Friendly staff, excellent communication and without James's hard work I have no doubt the process would have taken a lot longer than it did. Thank you.
Hi Matthew and James, I just wanted to drop you a note to say how happy I am with the service. Tina is wonderful, and since the flat has been rented out via Matthew James we have had no issues whatsoever. I hope I don't jinx it in saying that!!! But I wanted to pass this on as I was telling my friend how easy you'd made it the other day. Thanks again, Georgie
Dear Matthew and James, thank you both for sticking with us to firstly find us a buyer in a very difficult market, working incredibly hard to hang on to the buyer, and then working so well with our seller's estate agent and our solicitor to get this property to exchange. It would be an understatement to say it wasn't easy, and I admire your tenacity and professionalism. So glad that we chose you to sell our home! Thanks a million, Linda and Paul
Dear Matthew Thanks for helping out at the end here, seems everything is all in order and good. Please thank all of your team on behalf of the Hughes Family, particularly right from the beginning when Julian showed us around Anglers Reach, we were so impressed with Julian the way he dealt with us and how he was so amiable from beginning to end, nothing was too much trouble. And of course a big thank you to the previous owner of Anglers Reach for bearing with us whilst negotiations took place. We look forward to settling Lilian into her new property in the next coming weeks. Kind regards (please feel free to use this as a testimonial). Lisa Hughes.
I have been dealing with Michael and Tina for years now and I would never go anywhere else, they are just brilliant. Always there to help, advise and listen when needed. They have found some fantastic tenants and I have never been disappointed with their professionalism and knowledge. Truly great and I can't recommend them enough.
Michael and the team continually exceed all expectations...agents get a bad press from a minority of fools that give the impression of knowing it all...Matthew James do really have all the answers and the tenants for my properties, thank you for your knowledge, patience, ideas, reactive maintenance solutions and being a general sounding board.
Although I do not typically write endorsements I feel compiled to do in this case of using Matthews James Surbiton. My wife and I recently sold our flat and as most people would agree moving house is one of life's more stressful events. With all the real estate brokers in the area we wisely selected Matthew James. James Batty and his team are very friendly and extremely knowledgable. When complications occurred James and his team were there, promptly answering every question and handling various actions with a reassuring smile. Needless to say this went a long way in relieving our stress. All said I would absolutely recommend Matthew James
James, I just wanted to thank you so much for all your efforts to help me buy my first home! As a novice you were brilliant with advice and guiding me through the process, I just can't thank you enough! I LOVE my new home and you made it easy for me, thank you so much.