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Reviews

(73 Reviews)

Thank You So Much

by J & R (Buyer) 23/10/2023

To Everyone at Matthew James Thank you so much for helping us into our new home. Rosie loves her garden so much and it has really helped with her recovery.

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First class

by CLJ (Vendor) 27/02/2023

I forgot to put the stars in so please see previous review!

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Beyond Expectations

by Peter J (Vendor) 03/01/2023

Excellent service. Had to revise my view of Estate Agents. Cannot speak highly enough of the staff or service received. I would highly recommend them for their knowledge, ability, experience and support. We will always remain extremely grateful to them.

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Highly Recommended

by SL (Tenant) 27/01/2022

Yanni was great the whole process was straight forward easy and fast! Highest level of customer services was shown here, would highly recommend!

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BIG Thank You

by IZ (Tenant) 27/01/2022

Big thank you to Tina, been amazing throughout my tenancy with Matthew James. She sorts out any issues immediately. She is very easy to speak to and empathetic.

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Consistently Brilliant

by Ransome & Jo (Buyer) 26/01/2022

Bought and sold in Surbiton through Matthew James several times over the last decade. We always enjoyed using this local business, with great knowledge, low staff turnover, and continuity of care. Such a competitively priced and efficient service doesn't really a competitor. James even gave us time and advice after we had left the area, for no benefit to himself. I could go on. Many thanks to James especially but the whole team too.

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Excellent Service

by Fiona (Landlord) 08/11/2021

Matthew James have been managing our fat in the Surbiton area for over 7 years and we would highly recommend them. We receive an excellent service from this professional company with timely communication on issues which arise. Thanks in particular to Tina for her attention to detail, patience and can do attitude but also thanks to the rest of the team who have found us excellent tenants. For us continuity within the team is key. Thanks to you all.

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Fantastic service, friendly, professional

by April B (Vendor) 12/10/2021

I am so glad to have chosen Matthew James as our estate agents. They are very professional and very friendly. They always responded to any questions I had very promptly. They kept me upto date with the process and didn't mind explaining every step to me. I would highly recommend using them. They genuinely made me feel like I was their only client. They deserve every penny and we wish you all the success.

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Excellent service and advice

by Derek B (Vendor) 11/10/2021

We enjoyed excellent service and advice throughout the sales process, from advising on price, arranging and hosting viewings, through to negotiations and maintaining good contacts with the other parties in a long chain, and in the final process of bringing everyone together to agree exchange and completion dates. We always felt we were kept fully informed at each stage of the process which removed a great deal of the stress normally associated with 'moving'. Matthew, Julian, and James, proved to be an excellent team in handling the various stages for us. I can thoroughly recommend them and would have no hesitation in using them again.

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Exceptional

by L Smith (Buyer) 22/09/2021

A huge thank you to Matthew Gill for finding me my property that met my specifications. And to James Batty for ensuring my house purchase went through smoothly and timeously. For the efficient and both personal and professional service throughout. You went above and beyond to chase up on my behalf and liaise with the vendors to check into my queries, provide me with information and ensure all went through timeously. Updated me throughout. Always got back to me promptly via calls or emails. So knowledgeable. An absolute pleasure to deal with. Excellent experience.

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